VERBA CENTAR d.o.o. aims to protect your privacy and develops technologies that ensure the safe use of our website. By using our website, you agree to data processing as described in this document.
VERBA CENTAR d.o.o., a company based in Zagreb, Croatia, aims to protect your privacy and cares about the way your personal data are processed. Below, we explain how and why we collect your personal data when you order our services.
In order to be able to provide our services, we need to collect the following personal data of our clients: name and surname, street address and e-mail address. Legal entities should also provide us with their company name and VAT ID for invoicing purposes.
If you order the services of authorised court interpreters from us, we will need your personal identification number, ID card number or passport number because the court interpreter must enter these data into their Register of Translations and Certifications, which is delivered to the competent court in accordance with the current Ordinance on Court Interpreters.
In the contact form available on our Contact page, you are asked to enter your name, surname and e-mail so that we can send you a quote or the information you requested. We need your telephone or mobile phone number to contact you if additional clarifications are required or in case of internet connection problems.
Your personal data are collected via the contact form on our website or through direct communication with our project managers.
We collect your personal data to be able to respond to your inquiries and provide the services you ordered in accordance with all laws and regulations in force in the Republic of Croatia.
The personal data required under the applicable laws and regulations are kept within the prescribed time frames.
Other personal data you provided will be kept in our database until we receive your request for their deletion. This includes, without limitation, your telephone or mobile phone number.
All originals, translations, and reference materials are archived and kept for two years or until the receipt of your request for their deletion.
Your personal data are available to our employees and some external associates and partners providing services we need to conduct our business and deliver the services you ordered.
In some cases, providing our service may require transferring your personal data to our trusted partners in countries outside the EU that do not offer an adequate level of data protection. In such cases, we will apply the European Commission’s Standard Contractual Clauses to ensure the appropriate level of protection of your personal data.
VERBA CENTAR d.o.o. shall take the appropriate legal, technical, and organisational measures to protect your personal data.
At any time, you have the right to:
All collected data shall be kept strictly confidential and shall never be transferred to any third parties. All documents that you provide for the purpose of sending inquiries or ordering our services shall be kept completely confidential and shall not be transferred to any third parties. Should you have any questions or requests regarding the processing of your personal data, please contact us at info@verba.hr.
VERBA CENTAR may use automatic data collection tools such as web beacons and cookies to automatically collect statistical data on visits to our website, including IP addresses, page visit times, visitors’ geographic data, browser types, etc. Such data are used exclusively for the purpose of improving our business operations.
Cookies are used to enable the full functionality of our website and to improve your experience on our website. Cookies are small files or data sets that are placed on your computer or other devices by websites that you visit. They are used to collect information about the way you use our website (including certain third-party services and features offered as part of our website). Cookies are not harmful to your computer or other devices and do not enable the website owner to access your computer or devices.
By clicking “Accept”, you agree to the use of cookies. You can disable the use of cookies in your browser at any time. However, please note that by disabling cookies you might lose access to some of the content on our website.
For more information on cookies, click here: https://europa.eu/european-union/abouteuropa/cookies_en.
Like many websites, we use Google Analytics to collect anonymous data about our website visitors, such as how often they visit, which pages they access, at what time, how long they stay, and from which country they come.
We use Google Analytics to measure website performance, which you consent to by clicking the “Accept” button when visiting our website.
These data are collected using cookies and IP addresses and the statistics thus obtained used for the following purposes:
Data collected via Google Analytics are retained for 26 months.
All content on our website is made available to visitors with our best intention to provide up-to-date and correct information about our translation and court interpreting services. However, VERBA CENTAR d.o.o. shall not be held responsible for the correctness of the information, recommendations, advice or other content linked to our website or referred to within our content.
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