Privacy policy

VERBA CENTAR protects your privacy and develops technologies that ensure safe use of our website. By using our website, you agree to the processing of data described in this document.

Collection of personal data

VERBA CENTAR d.o.o., with the registered office in Zagreb, Croatia, protects your privacy and cares about the way your personal data are processed. We want you to understand how and why your personal data are collected when you order our services.

What personal data do we collect?

In order to provide our services, we collect the following personal data of our customers: name and surname, street address and e-mail address. Legal entities should also provide us with their company name and VAT ID for invoicing purposes.

If you order certified court interpreter services from us, we will need your personal identification number or ID card number or passport number because the court interpreter must enter such data in the Record of Translations and Certifications, which is delivered to the competent court in accordance with the applicable Ordinance on Court Interpreters.

In the contact form available on our Contact page, you are asked to enter your name, surname and e-mail so that we could send you a quotation or the information you requested. We need your telephone or mobile phone number to contact you if additional clarifications are required or in case of internet connection problems.

How do we collect your personal data?

Your personal data are collected via the contact form on our website or through direct communication with our project managers.

Why do we collect your personal data?

We collect your personal data to be able to respond to your queries and provide the services you ordered in accordance with all laws and regulations in force in the Republic of Croatia.

How long do we keep your personal data?

The personal data required under the applicable laws and regulations are kept within the stipulated terms.

Other personal data you provided will be kept in our database until we receive your request for their deletion. This includes, without limitation, your telephone or mobile phone number.

All originals, translations, and reference materials are archived and kept for two years or until the receipt of your request for their
deletion. 

With whom do we share your personal data?

Your personal data are available to our employees and certain external associates and partners providing services for us so that we could conduct our business and deliver the services you ordered.

Transfer of your personal data to third countries

Your personal data may be transferred to our reliable partners outside the EU. The countries to which we transfer personal data may not have data protection laws that provide an adequate level of protection for your personal data. We, therefore, take steps (which may include entering into data transfer agreements based on the model clauses approved by the European Commission) to ensure that the persons to whom we transfer data in those countries commit to ensuring an adequate level of protection for your personal data.

Safety of personal data and files

VERBA CENTAR d.o.o. shall take the appropriate legal, technical, and organizational measures to protect your personal data.

Your rights

At any time, you have the right to:

Request information regarding the processing of your personal data, including the information on which personal data we keep;

Request the correction or deletion of your personal data;

Request the restriction of the processing of your personal data.

Should you have any questions or requests regarding the processing of your personal data, or need additional information, please
contact us at info@verba.hr.

All collected data shall be kept strictly confidential and shall never be transferred to third parties.

All documents that you provide for the purpose of sending inquiries or ordering our services shall be kept completely confidential and shall not be transferred to third parties.

Use of cookies

VERBA CENTAR may use automatic data collection tools such as web beacons and cookies to automatically collect statistical data on visits to our website, including IP addresses, page visit times, visitors’ geographic data, browser types, etc. Such data are used exclusively for the purpose of improving our business.

Cookies are used to enable all functionalities of our pages and to improve your experience on our website.

Cookies are small data files or data sets that are placed on your computer or other devices by websites that you visit. They are used to collect information about the way you use our website (including certain third-party services and features offered as part of our website). Cookies are not harmful to your computer or other devices and do not enable the owner to access your computer or devices.

By clicking “Accept”, you agree to the use of cookies. You can disable the use of cookies in your browser at any time.

However, please note that by disabling cookies you might lose access to some of the content on our website.

For more information on cookies, click here: https://europa.eu/european-union/abouteuropa/cookies_en

Disclaimer

All content on our website is made available to visitors with our best intention to provide up-to-date and correct information about our translation services and the work of certified court interpreters. However, VERBA CENTAR shall not be responsible for the correctness of the information, recommendations, or advice, and other content linked to our website or referenced in our content.